Terms & Conditions

Defective items will be exchanged for identical items if the buyer calls within 48 hours of receipt of Phone and has all the complete original packaging as it was sent. Follow-Up email required to office@ctinyc.com

No cash refunds or price protection, no exceptions.

Non-defective items that are returned are subject to minimum 20% restocking fee agreed to by email in advance, and has to be in original condition only; with all original packaging that have no markings on its box. Your product will not be upgraded, exchanged, or refunded if there is a scratch, bump, or been used for calls / text messages, or looks used in any way.