We answer every email promptly, and always send email confirmations and tracking numbers with every order. We highly recommend that you check your Bulk/Spam/Junk folder frequently when expecting an email from us. In order to ensure that our correspondence reaches your inbox, please add the following to your address book or white list:
@ctinyc.com
This will help prevent our emails from being misplaced in your Bulk/Junk/Spam folder. We highly recommend that you check your Bulk/Spam/Junk folder frequently when expecting an email from us. You may also adjust your spam settings, or follow the instructions from your email provider on how to prevent our emails from being marked as Bulk/Spam/Junk.